General - Phoenix Tapware https://www.phoenixtapware.com.au/faq-category/general/ Mon, 06 Jul 2020 07:12:35 +0000 en-AU hourly 1 https://wordpress.org/?v=6.7.1 https://www.phoenixtapware.com.au/wp-content/uploads/2021/10/cropped-cropped-favicon_phoenix_512x512_2-1-1-32x32.png General - Phoenix Tapware https://www.phoenixtapware.com.au/faq-category/general/ 32 32 WHY IS PHOENIX TAPWARE THE BEST CHOICE FOR KITCHEN AND BATHROOM PRODUCTS? https://www.phoenixtapware.com.au/faq/why-is-phoenix-tapware-the-best-choice-for-kitchen-and-bathroom-products/ Mon, 06 Jul 2020 07:06:56 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49451 Phoenix Tapware has been manufacturing and supplying the Australian market with Bathroom and Kitchen products for more than two decades. Our products are sold throughout Australia and are available through leading bathroom retailers. We have a diverse collection of mixers, three piece tap sets, showers and accessories to suit various design and budget requirements. Our … Continued

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]]> Phoenix Tapware has been manufacturing and supplying the Australian market with Bathroom and Kitchen products for more than two decades. Our products are sold throughout Australia and are available through leading bathroom retailers. We have a diverse collection of mixers, three piece tap sets, showers and accessories to suit various design and budget requirements. Our products are covered by a comprehensive warranty, so you can have full confidence and peace of mind when purchasing a Phoenix product.

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]]> CAN PHOENIX MIXERS AND SHOWERS BE USED WITH INSTANTANEOUS HOT WATER SYSTEMS (INCLUDING SOLAR)? https://www.phoenixtapware.com.au/faq/can-phoenix-mixers-and-showers-be-used-with-instantaneous-hot-water-systems-including-solar/ Mon, 06 Jul 2020 07:12:35 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49466 Please check with the hot water manufacturer prior to installing your mixers or showers.

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]]> Please check with the hot water manufacturer prior to installing your mixers or showers.

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]]> I HAVE A GRAVITY FEED HOT WATER UNIT, CAN I USE A PHOENIX MIXER AND HAND SHOWER? https://www.phoenixtapware.com.au/faq/i-have-a-gravity-feed-hot-water-unit-can-i-use-a-phoenix-mixer-and-hand-shower/ Mon, 06 Jul 2020 07:12:19 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49465 No, all Phoenix mixers and hand showers require a minimum water pressure of 150 kpa in order to work efficiently. We recommend using jumper valve tapware only; please speak to our friendly customer service team for products best suited to your need.

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]]> No, all Phoenix mixers and hand showers require a minimum water pressure of 150 kpa in order to work efficiently. We recommend using jumper valve tapware only; please speak to our friendly customer service team for products best suited to your need.

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]]> ARE THERE LIMITATIONS ON THE TAPWARE YOU CAN BUY FOR HIGH PRESSURE WATER SYSTEM? https://www.phoenixtapware.com.au/faq/are-there-limitations-on-the-tapware-you-can-buy-for-high-pressure-water-system/ Mon, 06 Jul 2020 07:12:05 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49464 Yes, there are limitations. The standard pressure in Australian homes fluctuates between 150 kpa and 500 kpa, however some homes have water pressure as high as 1000kpa, this will depend on the area in which you live. Speak to your plumber to find out if your area has high water pressure or visit your nearest … Continued

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]]> Yes, there are limitations. The standard pressure in Australian homes fluctuates between 150 kpa and 500 kpa, however some homes have water pressure as high as 1000kpa, this will depend on the area in which you live. Speak to your plumber to find out if your area has high water pressure or visit your nearest plumbing supply store to speak to one of the salespeople about what your best options will be. Alternatively you could speak to your local water authority, about your high water pressure.

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]]> WHAT DO I DO IF I HAVE HIGH WATER PRESSURE? https://www.phoenixtapware.com.au/faq/what-do-i-do-if-i-have-high-water-pressure/ Mon, 06 Jul 2020 07:11:49 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49463 Call a licensed plumber, there are a number of options your plumber can take to correct unequal pressure, like a pressure compensating valve.

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]]> Call a licensed plumber, there are a number of options your plumber can take to correct unequal pressure, like a pressure compensating valve.

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]]> I HAVE JUST PURCHASED A WALL MIXER SET, CAN I REVERSE THIS PRODUCT? https://www.phoenixtapware.com.au/faq/i-have-just-purchased-a-wall-mixer-set-can-i-reverse-this-product/ Mon, 06 Jul 2020 07:11:10 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49461 No, all wall mixer sets are designed for left hand spout, right hand mixer use only.

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]]> No, all wall mixer sets are designed for left hand spout, right hand mixer use only.

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]]> CAN PHOENIX TAPS BE USED WITH LOW AND HIGH WATER PRESSURE? https://www.phoenixtapware.com.au/faq/can-phoenix-taps-be-used-with-low-and-high-water-pressure/ Mon, 06 Jul 2020 07:11:25 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49462 Yes, Phoenix taps can be used with both low and high water pressure if the pressure is no less than 150 kpa and no more than 500 kpa. Should the pressure exceed 500 kpa our products can still be used as long as an approved pressure limiting device is fitted.

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]]> Yes, Phoenix taps can be used with both low and high water pressure if the pressure is no less than 150 kpa and no more than 500 kpa. Should the pressure exceed 500 kpa our products can still be used as long as an approved pressure limiting device is fitted.

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]]> I HAVE JUST PURCHASED A TOWEL RAIL; CAN THIS PRODUCT BE CUT DOWN TO DIFFERENT LENGTHS? https://www.phoenixtapware.com.au/faq/i-have-just-purchased-a-towel-rail-can-this-product-be-cut-down-to-different-lengths/ Mon, 06 Jul 2020 07:10:54 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49460 Some do, some don’t. Please call customer service to clarify if your selected range is suitable.

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]]> Some do, some don’t. Please call customer service to clarify if your selected range is suitable.

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]]> I HAVE JUST PURCHASED A HEATED TOWEL LADDER; CAN THIS PRODUCT BE INSTALLED UPSIDE DOWN? https://www.phoenixtapware.com.au/faq/i-have-just-purchased-a-heated-towel-ladder-can-this-product-be-installed-upside-down/ Mon, 06 Jul 2020 07:10:34 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49459 Yes, however we recommend that this product be installed the right way up.

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]]> Yes, however we recommend that this product be installed the right way up.

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]]> I HAVE JUST PURCHASED A HEATED TOWEL LADDER; CAN THIS PRODUCT BE HARD WIRED? https://www.phoenixtapware.com.au/faq/i-have-just-purchased-a-heated-towel-ladder-can-this-product-be-hard-wired/ Mon, 06 Jul 2020 07:10:17 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49458 Yes, all heated towel ladders are supplied for hard wire or power plug applications, it is essential you seek further advice from a licensed electrician if you wish to hard wire this product.

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]]> Yes, all heated towel ladders are supplied for hard wire or power plug applications, it is essential you seek further advice from a licensed electrician if you wish to hard wire this product.

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