Problems After Installation - Phoenix Tapware Mon, 29 Nov 2021 05:11:14 +0000 en-AU hourly 1 https://wordpress.org/?v=6.7.1 https://www.phoenixtapware.com.au/wp-content/uploads/2021/10/cropped-cropped-favicon_phoenix_512x512_2-1-1-32x32.png Problems After Installation - Phoenix Tapware 32 32 WHY IS MY TAP PRODUCING A WATER HAMMER SOUND? https://www.phoenixtapware.com.au/faq/why-is-my-tap-producing-a-water-hammer-sound/ Mon, 31 Aug 2020 01:11:20 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=51416 This water hammer issue is not caused by the mixer or tapware, it is caused by a shock wave produced when water under pressure is turned off rapidly. For more information, please refer to our Water Hammer Fact Sheet for causes and steps in preventing water hammer.

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]]> This water hammer issue is not caused by the mixer or tapware, it is caused by a shock wave produced when water under pressure is turned off rapidly. For more information, please refer to our Water Hammer Fact Sheet for causes and steps in preventing water hammer.

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]]> WHAT DO I DO IF WATER IS LEAKING FROM UNDER MY SPOUT? https://www.phoenixtapware.com.au/faq/what-do-i-do-if-water-is-leaking-from-under-my-spout/ Mon, 06 Jul 2020 07:16:33 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49475 You need to replace the O-rings on your breech. We supply these with all basin sets.

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]]> You need to replace the O-rings on your breech. We supply these with all basin sets.

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]]> WHAT DO I DO IF I HAVE REPLACED THE O-RINGS AND IT IS STILL LEAKING? https://www.phoenixtapware.com.au/faq/what-do-i-do-if-i-have-replaced-the-o-rings-and-it-is-still-leaking/ Mon, 06 Jul 2020 07:16:51 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49476 You MAY need to call a licensed plumber.

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]]> You MAY need to call a licensed plumber.

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]]> WHAT DO I DO IF MY NEW FLANGES WILL NOT SCREW ALL THE WAY DOWN? https://www.phoenixtapware.com.au/faq/what-do-i-do-if-my-new-flanges-will-not-screw-all-the-way-down/ Mon, 06 Jul 2020 07:17:10 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49477 Undo the tap body locknut above the basin. Gently push assembly down and re-tighten locknut beneath the basin, this does not apply to wall sets.

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]]> Undo the tap body locknut above the basin. Gently push assembly down and re-tighten locknut beneath the basin, this does not apply to wall sets.

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]]> IF MY TAP IS DRIPPING WHAT SHOULD I DO? https://www.phoenixtapware.com.au/faq/if-my-tap-is-dripping-what-should-i-do/ Mon, 06 Jul 2020 07:17:27 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49478 There are many reasons why your tap may be leaking. Phoenix recommends that you should have your washers and seals swapped every 12 months; these can be purchased from your local plumbing supply store. If you have no plumbing experience, please seek help from a professional plumber.

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]]> There are many reasons why your tap may be leaking. Phoenix recommends that you should have your washers and seals swapped every 12 months; these can be purchased from your local plumbing supply store. If you have no plumbing experience, please seek help from a professional plumber.

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]]> WHAT DO I DO IF I HAVE ALREADY REPLACED MY TAPS AND THEY ARE STILL LEAKING? https://www.phoenixtapware.com.au/faq/what-do-i-do-if-i-have-already-replaced-my-taps-and-they-are-still-leaking/ Mon, 06 Jul 2020 07:17:44 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49479 You MAY need to call a licensed plumber.

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]]> You MAY need to call a licensed plumber.

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]]> IF I HAVE A PROBLEM WITH A PHOENIX PRODUCT WHO DO I CONTACT? https://www.phoenixtapware.com.au/faq/if-i-have-a-problem-with-a-phoenix-product-who-do-i-contact/ Mon, 06 Jul 2020 07:18:03 +0000 https://staging.phoenixtapware.com.au/?post_type=faq&p=49480 To make a warranty claim, please fill in our online warranty claims form here and our after sales team will be able to assist you.  Note: All Warranty Claims need to be made via our Online Form. The team can be contacted on +61 3 9780 4242 or aftersales@phoenixtapware.com.au.

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]]> To make a warranty claim, please fill in our online warranty claims form here and our after sales team will be able to assist you.  Note: All Warranty Claims need to be made via our Online Form. The team can be contacted on +61 3 9780 4242 or aftersales@phoenixtapware.com.au.

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